Guidance

Preparing a letter of claim

The process begins formally when the claimant sends a detailed Letter of Claim outlining the facts, legal basis, losses, and desired remedy.

What to do now

✓ Draft the Letter of Claim Set out the facts, legal basis, losses and the remedy you seek.

✓ Bundle the supporting documents Collate the evidence the letter relies on.

✓ Track Pre-Action Protocol deadlines The court expects the protocol timetable to be respected.

Software to use

Opus 2

Core case workspace: document gathering, review and tagging, evidence collation, case summaries and referral notices.

How to use

Placeholder — how-to and account details to be refined by the Knowledge Team.

How to get an account

Placeholder — how-to and account details to be refined by the Knowledge Team.

Opus 2

Track deadlines under Pre-Action Protocols and court directions, including tight adjudication timelines.

How to use

Placeholder — how-to and account details to be refined by the Knowledge Team.

How to get an account

Placeholder — how-to and account details to be refined by the Knowledge Team.

Who to contact

Knowledge Team

Knowledge services

knowledge@wfw.example

When you are unsure which tool or process applies to your matter.

Opus 2 Support

Software support

support@opus2.example

When you need an Opus 2 account or run into technical issues.